Story Craft

Up and in my home office. It is 3:12am. Again around 3am. Here I am with the book Story Craft - The Complete Guide to Writing Narrative Nonfiction by Jack Hart. Am I eternally cursed by some dark magic force of 3am? I first fell victim to this probably in autumn 2005, living in Paddington, just … Continue reading Story Craft

Night

My book of this week is Night, written by Elie Wiesel and translated by his wife Marion Wiesel. Elie wrote about his experience of being deported from his home town Sighet in northern Transylvania  to concentration camps  towards the end of the WWII in 1944, at age fifteen. Elie’s mother and sisters were separated from … Continue reading Night

Customer Service

Most of us have had some experiences with customer service before, positive or negative or neutral. We can probably find ourselves united in the unpleasant memory of one or two international service providers, if we start sharing our bad experiences. At those circumstances, we ask: why does this company not put their customer first, as … Continue reading Customer Service